Frequently Asked Questions

1. What is your turnaround time?

Most orders are completed within 7–10 business days, depending on quantity and artwork. Larger orders may require additional time.

2. Do you offer rush orders?

Yes. Rush orders may be available depending on our current workload. Contact us to check availability.

3. What are your minimums?

4. What items can I customize?

We can customize:

If you’re unsure about an item, just ask!

5. Can I bring my own items?

Yes — we accept customer-supplied items with approval. Some materials cannot be printed or embroidered, so we need to review them first.

Yes. We assist with artwork setup, design cleanup, and digitizing for embroidery.

Digitizing converts your logo into a stitch file used for embroidery.

7. How does pricing work?

Pricing depends on:

Bulk orders receive discounted pricing.

8. Do you offer bulk discounts?

Yes. The more you order, the lower the cost per item. Great for teams, departments, schools, and business uniforms.

9. What areas do you serve?

Anywhere we can ship!

We mainly serve all of Long Island, including Nassau and Suffolk County.

Digitizing is converting your logo into a stitch file that tells the embroidery machine how to sew your design.

Once digitized, you can reuse it for all future embroidery orders.

11. How do I request a quote?

You can request a quote by:

Yes — visit our Gallery page to view previous screen printing and embroidery projects.

13. What brands do you carry?

We offer popular brands including Gildan, Bella + Canvas, Hanes, Next Level, Jerzees, Champion, Richardson + more.

Yes — we specialize in apparel for:

We’ve proudly served Long Island for 25+ years.

Yes. The Request a Quote form allows you to upload files for review.